VOIP Consulting

FAQs 

To help you better understand our VoIP phone services and how they can benefit your business, we’ve compiled answers to some of the most common questions we receive.

Q: What are VoIP phone services?

A: VoIP (Voice over Internet Protocol) phone services use the internet to make and receive calls rather than traditional phone lines. This allows for greater flexibility, advanced features, and cost savings.

Q: Can I keep my current phone numbers?

A: Yes, you can port your existing phone numbers to your new VoIP system. Tech Live Plus LLC handles the number porting process to ensure a seamless transition with no disruption to your business communications.

Q: How does the VoIP system handle outgoing calls from employees using their cell phones?

A: Our VoIP system hides the employee’s personal cell phone number when making calls, displaying the business’s main number instead. This ensures that all calls appear to come from the company, protecting employee privacy and maintaining professional consistency. Additionally, if an employee leaves the company, their contacts will continue to call the main business number, ensuring ongoing communication and preventing disruptions.

Q: What features do VoIP phone systems offer?

A: Our VoIP phone services come with a wide range of features, including superior call quality, caller ID, voicemail to email, video calling, mobile integration, voicemail transcription to text, and hosted PBX systems. These features are designed to enhance your business communication and operational efficiency.

Q: How secure are VoIP phone systems?

A: Security is a top priority. Our VoIP systems include encryption for calls and data, secure access controls, and regular security updates to protect your communications from unauthorized access and cyber threats.

Q: Do you offer support and training for VoIP systems?

A: Yes, Tech Live Plus LLC provides comprehensive support and training for our VoIP phone services. Our dedicated account managers ensure you receive the assistance you need whenever you need it.

Have more questions? Contact Tech Live Plus to learn more about our VoIP phone services and how they can benefit your business.